Shipping & Returns

Shipping

We ship all in-stock items within two working days of receiving your order and usually within 24 hours. All orders deliverable to a Post Office Box address will be shipped by Priority Mail from the U.S. Postal Service. Orders are general shipped via ground service unless the customer specifies faster service such as two-day or three-day delivery. If you would like International Delivery, please call Customer Service for assistance and rates. Occasionally an item may be back-ordered which will cause a delay. In such cases, you will be notified by email or phone.

How to Return an Item

Please include your invoice in the package you are returning. If you no longer have the invoice, include a slip with your name on it and let us know if you would like to be credited for the returned item, or if you would prefer an exchange. Send the package securely wrapped, insured and postage paid to:

Returns Department
Pasanen Sales LLC
PO Box 194
Winter, WI  54896