Our Policies, Terms & Conditions
Our Guarantee
Every product we sell has been carefully handpicked and tested. We stand behind everything we sell. If you feel a purchase has not lived up to your expectations or you are unhappy with it for any reason, feel free to return it within 30 days for a prompt refund, replacement or exchange. No questions asked! The only exceptions to this policy are herbal products and special order items. Special order items are exchangeable but not refundable.
Shipping & Returns
How to Return an Item
Please include your invoice in the package you are returning. If you no longer have the invoice, include a slip with your name on it and let us know if you would like to be credited for the returned item, or if you would prefer an exchange. Send the package securely wrapped, insured and postage paid to:
Returns Department
Pasanen Sales LLC
PMB 110
330 S Main St
Rice Lake, WI 54868
Website Security
Security Measures
Ordering from B-Naturals.com is secure.
This website is secured with an SSL certificate. When you shop on B-NATURALS.COM we promise that:
- All transactions are encrypted
- We do not storeyour financial data
Thank you for being a B-NATURALS.COM customer!
Shipping
We ship all in-stock items within two working days of receiving your order and usually within 24 hours. All orders deliverable to a Post Office Box address will be shipped by Priority Mail from the U.S. Postal Service. Orders are generall shipped via ground service unless the customer specifies faster service such as two-day or three-day delivery. If you would like International Delivery, please call Customer Service for assistance and rates. Occasionally an item may be back-ordered which will cause a delay. In such cases, you will be notified by email or phone.
Privacy Policy
We do not share our customer lists with other businesses. If you have chosen to give us your email address, we will occasionally send you email whenever something happens that might be of interest to you, such as monthly newsletters, special promotions, sale items, seminars and site enhancements produced by B-Naturals.
